Sr. Manager, Facilities & Systems

As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People. 

The Senior Manager, Facilities & Systems supports Crash Champions' store/shop network by overseeing the Preventative Maintenance Program for building systems and equipment. This role ensures store operating standards are met or exceeded through work quality assessments, category spend analysis, business reviews, and management of business continuity, casualty/loss, and special projects.

• Responsible for all aspects of multiple preventative maintenance programs, developing and issuing work orders across trades, including but not limited to, landscaping, fire sprinkler, backflow, emergency lighting, fire extinguishers, security, hazardous waste, pest control, HVAC, paint booths, janitorial, and waste
• Directly manages FM trades, fire safety, landscaping, fire extinguishers, emergency lighting.
• Assist in the training of employees and develop in-house maintenance programs
• Works with Procurement to identify new vendors, manage current vendor performance through quality control, reporting, and quarterly business reviews.
• Onboards new vendor partners, aligns expectations and requirements for working with Crash Champions
• Oversee direct reports, with an emphasis on developing strengths and filling knowledge gaps.
• Subject matter expert of CMMS system (Service Channel)
• Maintains a high level of collaboration with peers, support Facility and Equipment Managers with cross functional issues within their region
• Management of budgets and approval of expenses and proposals
• Ensures company premises and facilities are maintained in a clean, safe, and regulatory-compliant condition.
• Managing process improvements; Ensuring compliance with regulatory requirements
• Acts as the primary contact for authorities regarding maintenance activities.
• Maintains asset information to make informed repair and replacement decisions.
• Identifies best in class support contractors in difficult to staff areas for various trades and equipment including HVAC, plumbing, electrical, housekeeping, compressor repairs, etc.

This job description is intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills. You may be asked by your supervisor or managers to perform other duties.  Your performance will be evaluated in part based upon your performance of the job duties listed in this job description, as well as any job duties not specifically listed above that you may be asked from time to time to perform. The Company has the right to revise this job description at any time.

Crash Champions is an equal opportunity employer committed to workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, gender identity, protected veterans’ status, status as a disabled individual or any other protected group status or non-job characteristic as directed by law.

• 10+ years of multi-site Facilities Management experience
• Skilled in the implementation of preventative and predictive maintenance strategies
• Experience managing preventative maintenance programs through a CMMS system
• Ability to read and interpret blueprints
• Extensive knowledge of Service Channel
• Working knowledge of Microsoft Office 365
• Background with risk management processes and procedures
• Excellent communication skills, verbal & written
• Proven experience in project management execution and budget planning
• Deep understanding of facility systems and security practices
• The ability to solicit, analyze and approve contractor bids
• Possibility of up to 10% overnight air travel
• Ability to lift up to 50lbs

The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Group Life Insurance
• Disability Insurance
• 401k Retirement Plan with match
• Referral Bonus (“Crash From Crash”)
• 5 Paid Holidays

We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications.