License Administrator

As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People. 

JOB PURPOSE: We are seeking a highly organized and detail-oriented License Administrator to oversee and manage all aspects of licensing and regulatory compliance for our organization. The ideal candidate will be responsible for ensuring that the company and its locations maintain current and accurate business licenses and permits across all jurisdictions in which we operate. This role requires strong project management, research, and communication skills.

ESSENTIAL DUTIES AND RESPONSIBLITIES:

• Research, obtain, renew, and manage all required business licenses, permits, and registrations across local, state, and federal jurisdictions.
• Maintain our established centralized database or tracking system of license and permit requirements, statuses, deadlines, and renewal schedules.
• Coordinate with internal teams to ensure compliance with all regulatory requirements related to licensing.
• Communicate with regulatory authorities and licensing agencies to resolve issues, clarify requirements, and maintain good standing.
• Lead licensing efforts during company expansion into new jurisdictions or markets.
• Prepare and submit accurate and timely license applications and renewals.
• Provide regular reporting on license compliance status and escalate risks as needed.
• Develop and implement standardized procedures and best practices for license management.
• Train and support internal teams on business licensing processes and requirements.
• Support the legal department on an as-needed basis (e.g. respond to subpoena).

QUALIFICATIONS:

• Bachelor’s degree in Business Administration, Legal Studies, Public Administration, Paralegal Certificate or related field (or equivalent experience).
• 2+ years of experience in business licensing, regulatory compliance, or similar role.
• Strong understanding of local, state, and federal business licensing requirements.
• Experience managing regulatory filings across multiple jurisdictions is a strong plus.
• Exceptional attention to detail and organizational skills.
• Excellent communication and interpersonal skills.
• Proficient with Microsoft Office. Familiarity with Avalara Business License Management a plus.
• Ability to manage multiple priorities in a fast-paced environment.

PREFERRED QUALIFICATIONS:

• Experience working with external regulatory agencies and licensing boards.
• Familiarity with legal documents and compliance frameworks.
• Experience as a paralegal.

This job description is intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills. You may be asked by your supervisor or managers to perform other duties.  Your performance will be evaluated in part based upon your performance of the job duties listed in this job description, as well as any job duties not specifically listed above that you may be asked from time to time to perform. The Company has the right to revise this job description at any time.

Crash Champions is an equal opportunity employer committed to workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, gender identity, protected veterans’ status, status as a disabled individual or any other protected group status or non-job characteristic as directed by law.

The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Group Life Insurance
• Disability Insurance
• 401k Retirement Plan with match
• Referral Bonus (“Cash From Crash”)
• 5 Paid Holidays

We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications.