Senior Data Analyst

As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People. 

JOB PURPOSE:
We are seeking a Senior Business Intelligence Analyst for the Data Analytics team. This role supports business intelligence across the organization by designing, implementing, and maintaining Power BI and SQL-based reporting. The position collaborates with stakeholders in Operations, IT, Finance, and other departments to provide data-driven insights and improve processes. Reporting to the Reporting Team Manager, this role translates business needs into technical solutions using SQL, Power BI, Microsoft Fabric, and other technical solutions.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Design, implement, and support Power BI and SQL-based reporting solutions.
• Collaborate closely with business leadership and the IT team to gather business requirements, use cases, propose technical designs, and implement reporting solutions.
• Design and develop reports, dashboards, and visualizations to communicate data findings and enable data-driven business decisions for strategic and operational initiatives.
• Work in a cross-functional team environment and effectively communicate insights and technical solutions to business functional leaders.
• Analyze and discover trends and insights using large datasets, employing data modeling and data visualization techniques, including data integration.
• Drive process improvements and enhance business intelligence across the organization.
• Translate business needs into technical solutions.
•  Deliver actionable insights using tools like SQL, Power BI, and Microsoft Fabric.
• Demonstrate strong skills in data analysis, SQL, data visualization tools, and business acumen.

QUALIFICATIONS:

Education and Experience:

• Bachelor's degree in Computer Science, Information Systems, Data Analytics, Mathematics, Economics, Finance, or a related field.
• Minimum of 5 years of experience in business intelligence, data analytics, finance, operations, or a related role.

Core Competencies:

Strong skills in data analysis and the ability to analyze large datasets to discover trends and insights.

• Ability to translate business needs into technical solutions and deliver actionable insights.
• Have strong attention to detail to be able to organize, develop, and review data and visuals for granular level detail that results in a unified, inclusive, and organized product. This includes visual formatting, data formatting, and report formatting.
• Proficiency in SQL for data querying and manipulation.
• Strong experience with Power BI for designing and developing reports, dashboards, and visualizations.
• Familiarity with Microsoft Fabric or similar data integration tools.
• Experience with data modeling and data visualization techniques.
• Knowledge of data warehousing concepts and ETL processes.
• Excellent communication skills, with the ability to effectively communicate insights and technical solutions to business functional leaders.
• Strong collaboration skills, with experience working in a cross-functional team environment.
• Ability to work closely with business leadership and the IT team to gather business requirements and propose technical designs.
• Strong business acumen and understanding of strategic and operational initiatives.
• Additional Qualifications:
• Experience in driving process improvements and enhancing business intelligence across an organization.
• Ability to work collaboratively as part of a team, and manage multiple tasks and projects simultaneously.

Specialized Competencies:

• Interpersonal Skills - Ability to create positive interactions with customers
• Multi-Tasking - Ability to work on and successfully complete many different task or projects at the same time
• Problem-Solving - Ability to determine solutions to customer problems quickly and effectively
• Stress Management - Ability to perform under pressure and in adversity
• Excellent Written and Verbal Communication - Ability to provide clear, concise information in writing, via phone or in-person

This job description is intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills. You may be asked by your supervisor or managers to perform other duties.  Your performance will be evaluated in part based upon your performance of the job duties listed in this job description, as well as any job duties not specifically listed above that you may be asked from time to time to perform. The Company has the right to revise this job description at any time.

Crash Champions is an equal opportunity employer committed to workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, gender identity, protected veterans’ status, status as a disabled individual or any other protected group status or non-job characteristic as directed by law.

The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Group Life Insurance
• Disability Insurance
• 401k Retirement Plan with match
• Referral Bonus (“Cash From Crash”)
• 5 Paid Holidays

We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications.